Verizon Wireless acknowledged today that its billing system is having issues for customers across much of the US. According to subscribers tweeting on the #VerizonOutage hashtag, issues have extended over the last two days, preventing them from doing simple things like activating a new phone or paying their bill. In tweets and a message on its news page, Verizon said the issue is affecting customers in the Northeast, Midwest and Southern regions, but has yet to offer an ETA for a fix. It doesn't appear to be affecting things like phone calls or connecting to the internet, but if your bill is due right about now, this could be a problem. We've contacted Verizon for more information and will update you when we hear anything.
[Thanks, Aaron]
We're aware customers in NE, MW & South may be exp issues w/ our billing systems. We have identified the issue & are working to resolve.
- Verizon Wireless (@VZWnews) June 28, 2014
could care less that you have a billing issue that's fixable. Just get me a new phone so I have one! #verizonoutage #betterseeacredit
- Casey Self (@CaseMarieSelf) June 27, 2014
Lost wireless service this morning due to #VerizonOutage. Trying to activate new phones and can't and no service on the old ones. Fix this!!
- Jennifer Capobianco (@jennnin) June 27, 2014
The #VerizonOutage has been going on for 48+ hours. Reps keep saying it's a "system update." Terrible brand management overall.
- Sara Miller (@saramillerb) June 27, 2014 Filed under: Cellphones, Wireless, Mobile, Verizon
Source: Verizon Wireless News (Twitter), #VerizonOutage
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