The Chromebook Pixel is undoubtably an expensive offering, starting at $1,299 for the 32GB WiFi-only model and $1,449 if you decide to opt for LTE and 64GB of storage. What made the latter pricing more palatable, however, was that you also got two years of 100MB per month LTE courtesy of Verizon as part of the deal. Or so we thought. As it turns out, apparently Verizon and Google didn't quite see eye to eye on that, as Verizon recently stopped that service for Pixel owners who bought their Chromebook only a year ago -- it seems Verizon thought it was a one year plan instead of two. Thankfully, Google has stepped up to take care of the error by offering a $150 Visa gift card to anyone who bought an LTE Pixel. A spokesperson gave us this statement: "While this particular issue is outside of our control, we appreciate that this issue has inconvenienced some of our users. We are offering gift cards to affected customers." If you need more assistance, you can visit this Google support page and contact the company for more info. That $150 doesn't quite make up for a year of lost service, but it might help soothe the woes of those who didn't get what they were promised.
Filed under: Laptops, Google, Verizon
Source: Computerworld, Google Support
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