Tuesday, September 30, 2014

Edinburgh becomes the first UK airport to openly trial Google Glass

Google Glass


Google Glass is still a rare sight in the UK, but it's proving popular amongst brands and businesses, especially when customer service is involved. Virgin Atlantic previously used the headset to welcome passengers to Heathrow, but only now is it making it's airport debut in Scotland. Edinburgh Airport today announced plans to equip its customer service teams with Google's smart eyewear, becoming the first UK airport (not airline) to use it on the front line. Staff will be fed real-time flight information, language translations and information about the local area, allowing them to provide assistance to travellers throughout the airport and not from behind a check-in desk. The airport says it will test Glass until December, meaning you might hear the phrase "OK Glass" if you find yourself, like many recent Ryder Cup golfers, passing through Scotland's busiest terminal in the coming months.


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